At ZEJEY, we want you to be completely satisfied with your purchase. Any unworn or unwashed merchandise accompanied by original tags can be Returned for store credit, full refund, or Exchanged for a replacement of a different color, size, or another item of equal or lesser value within 30 days of the original order delivery.

We do offer FREE shipping on all exchanges within the USA via a prepaid shipping label. 

Returns for Refund will be subject to a $6 fee deducted from the original payment for a prepaid shipping label, or you may provide your own label.

Please note: initial shipping costs are not refunded, as these funds are used to purchase the shipping label at time of initial order shipment.

To begin the return process, please reach out to our support team at info@zejey.com. Please Indicate to our team which Items you wish to return, and If you would like us to provide a prepaid shipping label for a $6 fee (Only USA orders eligible) deducted from your original payment. Once received, we will refund your original form of payment in 3-5 business days.

If you are providing your own shipping label, please send all returns and exchanges to:

ZEJEY

1639 E Ensign Ct

Salt Lake City, UT 84121

To begin the exchange process, please reach out to our support team at info@zejey.com. Please Indicate to our team which items you wish to exchange, and the new color and/or size you wish to exchange for. Shipping on exchanges is always FREE (Only USA orders eligible). You will be notified when you new item/s are shipped.

If you are providing your own shipping label, please send all returns and exchanges to:

ZEJEY

1639 E Ensign Ct

Salt Lake City, UT 84121

Any items marked “Final Sale – No Returns or Exchanges” cannot be returned or exchanged. Final Sale items are noted within the product details on a product page.

Gift Cards cannot be returned, refunded, exchanged or redeemed for cash.